Privacy Policy
Last updated: 29 March 2026
1. Who We Are
CamperBuild ("we", "us", "our") operates the website www.camperbuild.co.uk. We are a UK-based website providing free campervan conversion planning tools, build guides, and community features. For any privacy-related enquiries, please contact us at [email protected].
2. Information We Collect
We collect the following types of information:
Account Information
When you create an account, we collect your name and email address through our authentication provider. This is necessary to provide personalised features such as saved builds, build progress tracking, and community participation.
User-Generated Content
When you use our community features, we store the content you submit, including Q&A questions and answers, gallery submissions, build journal entries, and build progress data.
Usage Data
We collect anonymised usage data including pages visited, time spent on pages, and general interaction patterns. This helps us improve the site and understand which features are most useful.
Cookies
We use essential cookies for authentication (keeping you logged in) and analytics cookies to understand site usage. We do not use advertising or tracking cookies.
3. How We Use Your Information
We use your information to:
- Provide and maintain your account and personalised features
- Display your contributions in the community (Q&A, gallery, journals)
- Send you notifications about activity on your content (e.g., answers to your questions)
- Improve the site based on usage patterns
- Respond to your enquiries and support requests
We do not sell, rent, or share your personal information with third parties for marketing purposes.
4. Legal Basis for Processing (UK GDPR)
We process your personal data under the following legal bases:
- Consent: When you create an account and agree to our terms
- Legitimate interest: To improve our services and provide a better user experience
- Contract: To provide the services you've requested (account features, community participation)
5. Data Storage and Security
Your data is stored securely using industry-standard encryption and security practices. Our database is hosted on secure, managed infrastructure. We use HTTPS encryption for all data transmission between your browser and our servers. While we take reasonable measures to protect your data, no method of electronic storage is 100% secure.
6. Your Rights
Under UK GDPR, you have the right to:
- Access: Request a copy of the personal data we hold about you
- Rectification: Request correction of inaccurate personal data
- Erasure: Request deletion of your personal data ("right to be forgotten")
- Restriction: Request restriction of processing of your personal data
- Portability: Request transfer of your data in a machine-readable format
- Objection: Object to processing of your personal data
To exercise any of these rights, please email [email protected]. We will respond within 30 days.
7. Third-Party Services
We use the following third-party services:
- Authentication: We use Manus OAuth for secure account authentication
- Analytics: We use privacy-focused analytics to understand site usage
- Affiliate links: Our build guides contain affiliate links to retailers (Amazon, eBay, specialist suppliers). When you click these links, the retailer may set their own cookies subject to their own privacy policies
8. Children's Privacy
CamperBuild is not directed at children under 16. We do not knowingly collect personal information from children under 16. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.
9. Changes to This Policy
We may update this privacy policy from time to time. We will notify registered users of significant changes by email or through a notice on the site. The "last updated" date at the top of this page indicates when the policy was last revised.
10. Contact Us
If you have any questions about this privacy policy or our data practices, please contact us at [email protected].
If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.